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   FAQ for Elliotts Safety Boots

 

 

 

How do I add an employee

How do I know how much I have to spend?

 

 

 


 

 

 

 

How do I add an employee?

 
*Login to your company portal
 
*Click employee management you will come to this screen

 

 

 

 
*In the upper portion of the page you will see add a new employee
 
*As you enter info into each box you must select the blue check box to save each section
 
*If you want to add a new employee you are minimally required to fill out the first 3 fields before you can save
 
*You must click Show More to find the other optional fields and click the blue save new employee button to save the employee

 

 


 

 

 

 

How do I make a terminated employee inactive?

 
*Login to your company portal
 
*Click on Employee Management on the left-hand side
 
*If you want to remove an existing employee you can search for the employee in the search box by name, employee id number, etc
 
*Once you have found the correct employee just click the no button under the inactive column to show yes and then click the blue update button on the right-hand side of their info to save

 

 


 

 

 

 

How do I edit an employee's info?

 
*Login to your company portal
 
*Click on Employee Management on the left-hand side
 
*If you want to edit an existing employee, you can search for them in the search box by name, employee id number, etc.
 
*Once you have found the correct employee, you can hit the green plus sign located on the left-hand side of their name to expand the field selection
 
*Now you can make any changes you need, and then click the blue update button located on the right-hand side of their info to save any changes

 

 


 

 

 

 

How do I see employee history?

 
*Login to your company portal
 
*Click Employee Ticket History on the left-hand side

 

 


 

 

 

 

How do I see invoices?

 
*Login to your company portal
 
*Click Invoices on the left-hand side

 

 


 

 

 

 

What is my login and password?

 
*Your login is your employee id@yourcompanyurl.com
 
o Example: 01234@elliottsafety.com

 

 


 

 

 

 

How do I know how much I have to spend?

 
*When you login, if your company provides subsidy amounts it will be displayed in 2 places
 
*The first is at initial login

 

 

 

 
*The second is after you click shop now

 

 

 

 
*If you have already spent your subsidy, it will display $0. You can then visit your personal ticket history to find out when you last purchased

 

 


 

 

 

 

Can I pay for boots with a credit card?

 
*We do not have guest checkout at this time. If you need guest checkout please visit: elliottsboots.com/safety
 
*If you already have a login then yes you can use American Express, Discover, MasterCard, or Visa
 
*You can also use PayPal

 

 


 

 

 

 

How do I make someone admin?

 
*When you login, if your company provides subsidy amounts it will be displayed in 2 places
 
*Click User in the left-hand application window
 
*When you click on user you will come to this screen

 

 

 

 
*Please keep in mind an employee must be in the employee management screen before you can adjust any user settings. All new employees are automatically defaulted to shop online user and personal ticket history access
 
*If you have another employee that you want to help administer your account, just find them in here and then click the roles section next to their name
 
*A box will pop up like this and you just have to check the boxes you want them to have access to and then click the blue checkmark to save

 

 

 

 


 

 

 

 

Why are some sizes not available?

 
*Some sizes may not show on the website due to lack of availability. When inventory is not available it removes the size from the site. However, that does not mean there will never be a back order. Unfortunately sometimes inventory is incorrect

 

 


 

 

 

 

How do I reorder what I got last year?

 
*Login to the website
 
*Click Account in upper right hand corner of the website
 
*Under recent orders find the order that has the item you want
 
*Click reorder on the right-hand side
 
*You will then be brought to the cart page and you can checkout as usual

 

 


 

 

 

 

What is the website to login to?

 
*Yourcompanyname.elliottsafety.com